8 Oct 2013, 7:28pm
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Focus

Wow. My last post was in August.

I’m proud to say I’m still doing the same thing. As with most of my journals, I don’t usually write much when things are going exceptionally well in my life. For more writing on startups definitely check out the blog on Mattermark and subscribe to our newsletter.

3 Aug 2013, 12:23pm
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Embracing the Incrementality Mentality

We’ve all heard that line about the 10 year “overnight” successes.

A friend* recently told me a key metric of his company was growing 4% week-over-week. Actually, he related with some dismay that it was only growing at 4%, and he was looking to build another product to make their company more attractive for raising the next round of funding.

I was shocked.

The base number that this 4% growth is accumulating on top of is in the billions, without much marketing or distribution yet. They found a problem many people had, solved it elegantly, and then forgot to tell those people about it.

Instead of doubling down on something that was working, going big and blowing it out of the water, they went chasing after another adjacent product without real market validation, significant platform risk, and delusions of grandeur. All to raise a Series A.

I’ve seen this story play out before, and it doesn’t end well.

Double Digit Growth Addiction

Paul Graham’s essay on Growth is extremely important reading for early stage startup founders, and this guideline in particular is quite useful:

A good growth rate during YC is 5-7% a week. If you can hit 10% a week you’re doing exceptionally well. If you can only manage 1%, it’s a sign you haven’t yet figured out what you’re doing.

Important context for this advice, which I believe is often missed, is that the majority of companies in YC launch during the tail end of the program.

If your startup has some success in the years following graduation from the incubator, you’ll discover the painful truth: it’s incredibly difficult to grow 10% week-over-week once your TechCrunch spike is gone, you’re 3 months out from demo day, and you’re still not doing marketing because [enter excuse here].

Gone are the days of the lovely hockey stick graph you proudly showed investors from the Demo Day stage. It’s been six months now and their money is in the bank, but the rush of winning those signatures has long passed. You feel like every update you send them is a bit anti-climatic. “Grew 14% this month,” you write, and paste in a graph with bars as blue as you feel.

The 6 Month Crisis

For startups who are funded, it’s easy for founders to tell themselves that fundraising isn’t the most important thing but a lot harder to feel it, know it, and truly believe it. Often raising a round is the first external-facing “win” you’ve experienced in months. It becomes a new emotional local maximum, and six months after raising you might find yourself looking for the next burst of excitement and validation to match it.

Long gone are the double digit numbers, because the base you’re growing from is much bigger now. You can’t hand crank this machine you’ve built anymore. You need people to help you feed it. There aren’t enough hours in the day. You’re a generalist but now you need specialists.

Things have changed, and that’s okay.

Building a company is quite different from starting one. The shine of being a “startup” wears off, and it’s time to be a business. As soon as you’ve found some product market fit your job shifts from finding the market to capturing it. If you don’t make this mental switch, and keep fighting for the new hotness, you’ll be like so many companies with too many ideas and too little execution. You’ll die.

Incrementality

Most wins you’ll have are incremental, so subtle that you might not even realize you’re winning. When seasoned CEOs say the harder road lies ahead as you toast champagne to a milestone like a financing round closed, big contract signed, crucial hire started, key acquisition completed etc… they know the truth.

All that vision, all that ambition, all those grand dreams of the future… they felt so close as you pitched your big vision but as you wallow in the weeds and details of really nailing each sales call, each deployment, each planning session, each new hire… all that feels so far away. In some ways, you might feel held back.

folk albums

It’s so tempting to dabble. Now that you have money in the bank, a team around you, and some traction you feel you could build anything. You can see your market more clearly than anyone else on Earth, and you’re intimately aware of the problems your customers face. You want to solve all of them. You want to be their hero.

Just stop.

Your ego is going to hate you for this, and it will fight you.

Stop.

The Longest Road

Building a startup is about fighting all the temptation that lies out there for a maker. You can prototype anything, maybe you also have some visibility and platform to speak from, it’s easy to think you can dabble in anything that could be a big market opportunity. The “Crossing the Chasm” strategy of tackling and winning a beach-head, which sounded so right and so daunting 6 months ago, is now happening. You haven’t won yet but like a soldier who yearns for home you’re looking to the future and, if you allow it, that distraction can become so acute you’ll die in a daze on the battlefield. You might not even know you’re dead.

Investors, advisors and other people will also start seeing the future more clearly – because you did a great job painting the picture for them. They’ll try to get you to talk about what’s next, they’ll add more temptation to focus on the next battle when you haven’t yet won this one.

Don’t let them.

are you not entertained

Win.

*details have been changed to protect the anonymous

28 Jul 2013, 10:34am
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First Week Using the Jawbone UP Wristband

I received a Jawbone UP wristband last week as a gift, and it is the first quantified self device I’ve used.

Before the UP I would sporadically track my exercise and food with the My Fitness Pal iPhone app, but the UP wristband has taken it to another level with mostly passive monitoring of my activity. The only things I can optionally add in myself are my food and my mood.

As a woman in her late twenties and a startup person I’m generally more focused on my career and spending time with my friends and family than on my health, and so it comes as no surprise I have gained about 20 pounds in the past 18 months since setting out as a founder. In the past 2 months I have finally started taking steps to turn that trend around, and one of the unfun things I knew needed to start doing was stepping on the scale more regularly to see whether I was making progress.

I think most women (and many men) can relate to the years of emotions tied up around stepping on a scale, and as much I am a confident person overall I had the sinking feeling when the number read out on the screen doesn’t reflect how good you feel about the better decisions or the challenging activities you’ve been embarking on. Weighing yourself isn’t about confirming progress, it’s about conceding that what you did just might not have been enough to move the needle yet. Very rarely do I feel elated or anywhere near happy after stepping on the scale.

The UP band on the other hand has a completely different emotional connection. It shows me how many steps I’ve taken, how many minutes active and inactive, and how many calories I’ve burned for the day. It also tracks my sleep, showing me how much deep and light Zzz’s I got and also how many times I woke up during the night. When I plug in my UP to sync with my phone I am always excited to see what new progress I’ve made, and I know it’s within my control whether I will hit my goal of 10,000 steps a day or not.

Another really cool thing about the UP is that my husband has one too, so we can compare our sleep and notice patterns about each other. We speculate on how we might be negatively impacting each other’s patterns, which has made me a lot more conscientious about things like making sure the blinds are draw, lights off, door closed, etc. in the early morning hours when I’m up and about and he’s still sleeping (he tends to go to bed 3 hours later than me and wake up 3 hours later). With steps it’s more of a playful competition, and turns a walk to a meeting for me into a nudge to get up and walk to Starbucks or go to the gym for him.

Overall it has been a really cool experience so far, and I’m looking forward to seeing some weight loss progress eventually… but for now I am happy to just have a better understanding of what’s going on with my body, and I feel in control of where to go from here.

What a great product.